Privacy Policy

Effective Date: January 1, 2026

At Delete.Autos, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or communicate with our global support team.

1. Information We Collect

We collect information that you voluntarily provide to us when you make a purchase or contact us. This may include your name, email address, shipping address, billing address, phone number, and vehicle information (such as VIN numbers for custom tuning files).

2. How We Use Your Information

The information we collect is used strictly for fulfilling your orders, providing customer support, processing payments, and arranging for shipping from our California and Huizhou facilities. We may also use your email to send you important order updates, tracking numbers, or exclusive promotional offers (if you have opted in).

3. Data Sharing & Third Parties

Delete.Autos respects your privacy. We do not sell, rent, or trade your personal information to third-party marketing companies. We only share your necessary details with trusted service providers essential to completing your order, such as payment gateways (Stripe, PayPal) and shipping carriers (UPS, FedEx, USPS).

4. Security Measures

Our website is secured using industry-standard SSL (Secure Sockets Layer) encryption to protect your sensitive data during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal data stored with us. If you wish to exercise any of these rights, please reach out to our support team.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our dedicated Data Protection Officer at privacy@delete.autos.