Worry-Free Delivery Protection

At Delete.Autos, we know that when your truck is down, every minute counts. That is why we have engineered a shipping and delivery process that is as reliable as the parts we manufacture. From our California warehouse directly to your driveway, your order is fully protected every step of the way.

What Does Our Protection Cover?

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Damaged in Transit

Heavy-duty diesel parts are tough, but shipping carriers can sometimes be rougher. If your item arrives with physical damage or missing components due to shipping mishandling, simply snap a few photos of the box and the part. We will immediately dispatch replacement components from our California facility—no waiting weeks for carrier claims to settle.

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Lost in Transit

If your tracking number hasn't updated in an unreasonable amount of time, or the carrier officially declares the package as lost, you will never be left empty-handed. Our customer support team will step in, verify the status with the logistics provider, and immediately send out a brand new package at absolutely zero additional cost to you.

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Stolen After Delivery

Porch piracy is a growing problem. If your tracking shows "Delivered" but the box is nowhere to be found, our Worry-Free Delivery Protection has you covered. Just file a quick police report and send us a copy. We will quickly process your claim and ship out a replacement order, so your build doesn't get delayed.

🇺🇸 Lightning-Fast US Dispatch

Because we stock our premium delete kits and exhaust components right here in our California warehouse, 90% of our orders are processed and shipped within 24 hours. You get tracking numbers instantly, and domestic transit times are drastically reduced.

🇨🇳 24/7 Global Support Team

Our dedicated customer service team, operating out of our Huizhou headquarters, is always awake when you need them. If you experience any delivery issues, you won't get an automated bot—you will get a real human resolving your claim within hours.

Need to File a Claim?

If you have experienced an issue with your delivery, our support team is ready to make it right.

Contact Support